Stridely Support

We read every message.

Contact us

Email info@wewebworks.com. Please include your username and what you were doing. Reports about abuse or unsafe behaviour are reviewed, and clear violations are actioned within 24 hours.

Common questions

My steps look wrong. Stridely reads one daily total from Apple Health. Open the Health app and compare today's steps. If you changed phones, Health history only moves to a new phone if iCloud Health sync was on or you restored from a backup.

How do I add a friend? Open the Friends tab, search by username, or scan a friend's invite QR code.

How do I delete my data? In the app, open Profile. Choose "Delete my health data" to remove your step history, or "Delete my account" to remove everything.

How do I report or block someone? Open their profile in the Friends tab and choose Report or Block.